Customer Support

Microsoft Xbox AI Chatbot Boosts Support Testing
Naweel Manjoor
5 months 2 weeks ago
MicrosoftChatbots
Microsoft Xbox AI Chatbot Testing for Enhanced Support
Optimizing Self-Service Workflows to Boost Digital Resolutions
Akanksha Mishra
7 months 1 week ago
Customer Servicecustomer satisfaction
Optimizing Self-Service Workflows to Boost Digital Resolutions
Microsoft building, representing the company impacted by a global IT outage caused by a faulty CrowdStrike update, disrupting various sectors worldwide.
raxit
9 months ago
CybersecurityCustomer Experience
Huge Microsoft Outage Linked to CrowdStrike Disrupts Global Operations
Two people analyzing futuristic data visualizations and charts on a large digital screen, representing the integration of Natural Language Processing (NLP) in business analytics.
raxit
9 months 1 week ago
AI-driven AnalyticsArtificial Intelligence
Natural Language Processing in Business Analytics
business professional providing customer support through various channels including phone, chat, and email, highlighting the impact of bad customer experience.
raxit
9 months 2 weeks ago
Customer ExperienceCustomer Support
The Impact of Bad Customer Experience on Businesses
customers using their phones to rate their experiences, showcasing the importance of customer reviews and feedback in enhancing business success.
raxit
9 months 3 weeks ago
Customer ExperienceCustomer Journey
Why Is Customer Experience Important?
Pooja Deshpande
4 years 9 months ago
Virtual RealityCustomer Support
Can Virtual Reality be a substitute for customer support
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